Zoya Fashion (“we”, “us”, “our”) operates zoyafashion.ae, an online store based in Abu Dhabi, United Arab Emirates, selling abayas, modest wear and jewelry. This policy explains what information we collect when you shop with us, how we use it, and how you can contact us about it.
Information we collect
When you place an order or contact us, we collect the information needed to fulfil it: your name, phone number, delivery address, email address (if provided), and the products and sizes you ordered. If you pay via Tabby or MamoPay, those providers process your payment details directly — we do not see or store your card information. If you pay Cash on Delivery, no payment details are collected online at all.
Our website also automatically collects basic technical data (such as browser type and pages visited) through cookies and analytics tools, to help us understand how the site is used and keep it running smoothly.
How we use your information
- To process, pack and deliver your order
- To contact you about your order via WhatsApp, phone or email (for example, delivery updates or order confirmations)
- To respond to questions or support requests you send us
- To send occasional offers or updates, only if you’ve opted in (for example, by subscribing or messaging us on WhatsApp) — you can opt out at any time
- To improve our website and product range based on browsing and sales patterns
Who we share it with
We share order details only with the parties needed to fulfil your purchase: our delivery/courier partner (name, phone, and address, to deliver your parcel), and our payment providers (Tabby, MamoPay) if you choose to pay through them. We do not sell your personal information to third parties.
Cookies
We use cookies to keep your cart contents while you shop, remember your preferences, and understand site traffic through analytics. You can disable cookies in your browser settings, though parts of checkout may not work correctly without them.
How long we keep your data
We keep order records for as long as needed for accounting, warranty, and customer service purposes. If you create an account on our site, you can review or ask us to delete your stored information at any time.
Your rights
You can ask us at any time what personal data we hold about you, ask us to correct it, or ask us to delete it (subject to what we’re legally required to keep, such as order records for accounting). To make a request, contact us using the details below.
Contact us
Questions about this policy or your data? Reach us at zufienterprises1990@gmail.com or WhatsApp +971 56 473 1247.
Last updated: September 2026.